FAQ

What products does Lebull Products offer?
We specialize in gourmet products enriched with chili, including fermented hot sauces, vinaigrettes, chili salts, and chutneys. All our products are handcrafted with a focus on flavor and quality.

How long do your products last?
All our products are carefully crafted with a low pH value and produced under strict sterile conditions to ensure both safety and a long shelf life. We typically set the expiration date one year from the production date. However, if stored properly—kept cool after opening and handled with clean utensils—they can last much longer, often for several years without losing their flavor or quality. Proper care ensures you get the most out of every jar, bottle, or packet!

How can I order your products?
You can order directly from our website by adding the desired items to your shopping cart and completing the checkout process.

Do you offer international shipping?
Yes, we ship to select countries. Shipping costs and delivery times are calculated at checkout.

What is your return policy?
We accept returns within 14 days of receipt, provided the products are unopened and in their original packaging. Please contact us at hallo@lebullproducts.com to initiate a return process.

What if I don’t like spicy food?
Our products vary in heat levels. We offer mild options that focus on flavor rather than heat. Look for products labeled as "mild," or contact us for recommendations.

How should I store your products?
Store the products in a cool, dry place. Once opened, we recommend refrigerating them to maintain freshness.

Are your products vegan?
Yes, all our products are 100% vegan and contain no animal ingredients.

Is your packaging recyclable?
Yes, our bottles are fully recyclable. Please rinse the bottles thoroughly before recycling.

How can I contact you for further questions?
You can reach us through the contact form on our website or by emailing [your email address]. We strive to respond within 24 hours.